GHR Healthcare
https://cdn.haleymarketing.com/templates/63721/logos/square.png
https://www.ghrtechnology.com
https://www.ghrtechnology.com
USD
1162
1291
YEAR
true
Clinical Helpdesk - Analyst
Posted: 01/27/2025
2025-01-27
2025-03-20
Employment Type:
Remote
Profession: Clinical Helpdesk
Job Number: 318469
Pay Rate: $1,162 - $1,291
Specialty: Clinical Helpdesk
Job Description
Remote Clinical Helpdesk Analyst - Healthcare IT Support
Remote Clinical Helpdesk Analyst - Healthcare IT Support
Join a dynamic healthcare organization as a Remote Clinical Helpdesk Analyst. This role is crucial in maintaining and optimizing IT systems that support exceptional patient care. You will work closely with healthcare professionals, ensuring seamless IT operations and compliance with healthcare regulations.
Job Details
Apply now to join our healthcare team remotely and make a difference in patient care through exceptional IT support.
Benefits
401K with Matching, Healthcare, Dental and Vision
About GHR
With over 30 years of healthcare staffing experience, GHR Healthcare is your trusted partner in finding the perfect contract or permanent role in the healthcare industry. Our specialized teams have placed thousands of healthcare professionals nationwide. You will have a dedicated recruiter, providing access to new opportunities and guidance every step of the way. Whatever your career goals, GHR Healthcare is here to support you and find your perfect fit. Get to know us:www.ghrhealthcare.com
Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Join a dynamic healthcare organization as a Remote Clinical Helpdesk Analyst. This role is crucial in maintaining and optimizing IT systems that support exceptional patient care. You will work closely with healthcare professionals, ensuring seamless IT operations and compliance with healthcare regulations.
Job Details
- Employment Type: Remote
- Start Date:ASAP
- Shift: 8-hour shifts, 5 days per week
- 2–4 years of experience in IT support, preferably within a healthcare or similarly regulated environment
- Strong expertise in healthcare information systems, particularly EHR platforms
- Advanced proficiency in Google Workspace, networking, and multi-platform troubleshooting (Windows, MacOS, Linux)
- Working knowledge of HIPAA, NIST frameworks, and other relevant healthcare regulatory requirements
- Experience with ticketing systems (e.g., ServiceNow, Jira)
- Knowledge of networking concepts, including TCP/IP, DNS, and VPNs
- Strong communication and customer service skills
- Provide advanced technical support to end-users for hardware, software, and peripheral issues
- Troubleshoot and resolve complex problems across various devices
- Guide users through troubleshooting and usage of mission-critical systems
- Lead the triage, prioritization, and resolution of IT tickets
- Document root cause analyses for recurring issues
- Collaborate with vendors to resolve hardware and software issues
- Support new hire onboarding and IT setup
Apply now to join our healthcare team remotely and make a difference in patient care through exceptional IT support.
Benefits
401K with Matching, Healthcare, Dental and Vision
About GHR
With over 30 years of healthcare staffing experience, GHR Healthcare is your trusted partner in finding the perfect contract or permanent role in the healthcare industry. Our specialized teams have placed thousands of healthcare professionals nationwide. You will have a dedicated recruiter, providing access to new opportunities and guidance every step of the way. Whatever your career goals, GHR Healthcare is here to support you and find your perfect fit. Get to know us:www.ghrhealthcare.com
Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Share This Job:
Related Jobs:
About Pittsburgh, PA
Unlock your next career adventure in Pittsburgh, Pennsylvania! Nestled between the three rivers, this vibrant city boasts a rich history, thriving arts scene, world-class universities, and a robust job market. From catching a Steelers game at Heinz Field to exploring the Andy Warhol Museum or indulging in a Primanti Bros sandwich, Pittsburgh offers a unique blend of cultural experiences and professional opportunities. Embrace the charm of this dynamic city and discover your dream job among our diverse listings. Join us in the Steel City and elevate your career to new heights!