IT Security Operations Analyst

Shaker Heights, OH 44122

Posted: 01/08/2019 Job Number: 201330 Pay Rate: $77,000.00
Position Summary:
Provides application level support and manages vendor relationship for enterprise security applications. Identifies, researches, and resolves technical problems that arise within enterprise security applications.

Essential Duties:
- Recommends, tests, schedules and implements upgrades and patches that may affect UH as well as the enterprise security applications and the servers they reside on.
- Design and optimize Active Directory components including script generation, evaluation, and organizational adherence to policies
- Coordinate with system and application owners to remediate threat vulnerabilities and develop methods to measure and report on remediation progress.
- Experience developing identity management strategies, architectures and implementation plans
- Hands-on security applications tool management, and security policy administration
- Review IPS and Network Monitoring alerts. Initiate Incident Response Team as needed and coordinate with teams as necessary. Perform forensic research and images as needed.
- Monitor security events daily, performing investigations and working with appropriate team members, business teams and Technology teams to develop solutions that address critical security concerns
- Analyze system logs and other event logs to detect nefarious activity
- Research and resolve first tier problems via Service Desk Trouble Tickets.
- Document processes for IT security operations (IDS/IPS, firewall changes and maintenance, etc)
- Serve as a liaison to IT&S network security, applications support, operations support, new project development teams, as well as its change control committee, etc.
- Track reports, including computer security incidents and guides the investigation and resolution of such incidents
- Design and implement processes to monitor and manage server security, from file sharing to remote console access to application security.
- Hours commensurate with standard system administration responsibilities including 24 x 7 production support on a rotating basis. Performs occasional night/weekend work as assigned/needed.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. Partner with other teams as needed.
- Contribute to the vision of information security tools and processes with an eye toward the future

Education:
- Associates or Bachelors Degree with a focus in Information Technology preferred.

Credentials, Licensure or Certification (i.E. RN, RRT):
Microsoft (MCP, MCSE), Citrix, CISSP, Cisco, VMWare, A+, Security+, or similar preferred but not required.

Experience & Knowledge:
- Five years IT experience and one two year of IT security preferred.
- Prior experience working in a security operations center environment
- Prior experience analyzing security events (IPS, NAC, email security, NGAV, Vulnerability Management DLP, URL filtering SIEM
- Strong analytical, interpersonal and communication skills required to work effectively with IT&S, Law, Compliance, and clients
- Ability to effectively document processes required.
- Must be self-starter who is inspired by technology, highly organized, and ability to work with minimal supervision
- Strong background in maintaining operational computer and network security, scripting languages, and Active Directory.
- Excellent skills with Microsoft Office Suite required.

Special Skills & Tools Knowledge:
- Strong knowledge of Active Directory required.
- Previous experience with Active Directory auditing tools and alerts preferred.
- Experience with scripting languages (e.G. Powershell, VB, C#) preferred.
- Previous experience with end point protection tools (e.G. Antivirus, Antispam) preferred.
- Previous experience with IPS, network monitoring tools, and FW rule sets preferred
- Previous experience with Web Filtering products preferred.
- Experience with Windows Server and Unix preferred.
- Previous experience with BES and other mobile device management environments preferred.
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