Systems Analyst

Cleveland, OH 44101

Posted: 09/24/2019 Job Number: 201569 Pay Rate: $35.00

Systems Analyst, Imprivata Badge In Badge Out



Systems Analyst for Imprivata Badge IN Badge Out (BIBO) Project. The successful candidate will troubleshoot and resolve issues, assist with the software go-lives at our various hospital, and perform daily cleanup tasks on the back end system. The systems analyst will work closely with the project manager and engineering team to ensure all user issues are resolved.



Duties & Responsibilities:
  • Installing and troubleshooting user RF devices throughout the Enterprise
  • End user education of RF devices, badges and implementation.
  • Add and manipulating users, badges and Active Directory
  • Site assessments for continuing go lives: detailed computer inventory and usage, meeting with staff heads to discuss implementations and workflows
  • Product testing to promote further adoption, ease of use, and break/fix scenarios
  • Report and inventory sheet creation and submissions
  • Strategize and implementation of solutions to distinct workflows



Requirements
  • At least 1 year experience in a technical training role
  • Knowledge and experience using Microsoft Office
  • Outstanding Communication Skills and comfortable speaking to crowds, particularly physiciains, nursing and administrators
  • Imprivata Onesign experience preferred
  • Customer service skills
  • Active Directory Knowledge
  • Desktop Operation and troubleshooting
  • Hardware Installation
  • Hardware Troubleshooting
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